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FAQ
How do I create a gear review?
How do I navigate and customize my Guidefitter profile?
Why does an Internal Server Error pop up when I try to make a purchase?
What if my local or the closest Firearm Dealer is not listed on your site to select when purchasing a hunting rifle or shotgun, or it says it cannot ship to my area?
Injury Insurance for Verified Guides/Outfitters
How do I find my order history?
Why do I keep getting an invalid credentials notification when I try to sign in?
How to change my payment method?
How do I change my email?
How do I tag or post photos in the community feed?
New to this, so do you have to be approved by each and every retailer that you offer?
Why is a product sometimes out of stock on Guidefitter but in stock on the brand’s website?
How do I purchase a firearm from Guidefitter?
Can I return items?
Shipping Information
What are the shipping rates?
How do I change my shipping address?
Why haven’t I received my OnX code yet?
Why is shipping more expensive on Guidefitter, than it is from the brands actual website?
Why are there no shipping quotes available?
Which Brands ship to Canada?
Why is shipping on ammo so expensive?
What is the shipping timeline for orders?
Insider Verification Questions
How do I sign up as a Journeyman Lineman?
How do I renew my insider status?
Do I qualify?
What documents do I need to provide to verify I'm an active guide/outfitter?
Outfitter Help
How do I create and trick out my outfitter page?
Setting up Google Analytics for your Guidefitter-Hosted Outfitter Website
Adding Photos to Your Outfitter Page
Is it better to just order gear for my guides through my own personal account? Or should they each have their own account?
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